Admin – Dispatch Tool

Add Location

Site Code Location Name Address Primary Technician Fallback Technician

Contractor Override

Machine Type

Remote location (triggers Restock Tracker suggestion when dispatched)

Contractor Name

Saved Locations

0

Add Technician

Name Phone Email Carrier SMS Address (auto-filled) Region Start Location (home address for drive time)

Active

Saved Technicians

0

SMS Notification Settings

Control who receives SMS alerts when trouble tickets arrive. Check specific states to filter alerts, or check "All States" to receive alerts for every state.

Add Recipient

Name Carrier Phone Number Email-to-SMS Address (auto-filled) Alert States — check the states this person covers: Active Hours (leave blank for 24/7)

From

To

24/7

Download Backup

Download a JSON backup of the selected state's technicians and locations.

Export All Locations (XLSX)

Export all locations across every state as a multi-tab Excel workbook — one tab per state, matching TJ's format plus primary/fallback tech assignments.

Restore from File

Upload a backup JSON file. The file's state must match the selected state.

Select Backup File:

Audit Default Technicians

Compare current default technician assignments against the distance matrix. Flags locations where a closer tech exists and fills in any missing defaults. Requires the distance matrix to be built for this state.

Distance Matrix

📍 Distance Matrix

State

Step 1 — Geocode addresses (first-time setup or after adding new locations/techs). Skips records that already have coordinates unless Force is checked.

Force re-geocode (re-processes records that already have coordinates — use after correcting an address)

Step 2 — Build the distance matrix. Haversine is free and instant. Drive-time uses Google Maps API (~$5–6 per GA+FL refresh).

Ready.

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